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WORK AT PUBLIC: Employment Opportunity: Retail Sales Supervisor

Retail Sales Supervisor

Role

  • Reporting to the store owner, the retails sales + customer service associate is responsible for engaging and educating customers on the sustainable products and/ or refills available, maintaining the shop, and contributing to the growth of PUBLIC.

 Responsibilities

  • General
    • Greet customers, provide walkthrough of product offerings, and recommend solutions, as needed
    • Remain knowledgeable on products offered
    • Upkeep of shop, ensure refills and products are stocked, and product displays organized
    • Manage and accept deliveries, add inventory into system, keep inventory organized
    • Process POS purchases, including gift cards, and handle exchanges
    • Fulfill and ready online orders
    • Opening and closing duties
  • Additional
    • Build relationships with customers
    • Independently seek industry trends and product knowledge to build individual expertise
    • Proactively suggest ways to improve customer education to increase sales
    • Perform routine inventory counts
    • Support quarterly, detailed inventory counts
    • Comfortable working without supervision, including opening and closing the shop

The above highlights key responsibilities for this position, however, is not all-inclusive.

Employment Knowledge Requirements

  • Sustainable, Zero/ Low Waste philosophy and practices
  • Excellent customer service skills, ability to offer personalized one-on-one service
  • Sales process (online, in-store)

 Education requirement

  • Completion of secondary school required

 Skills/ Abilities

  • Ability to self-start without waiting for direction or set of tasks to complete
  • Solution-oriented / Independently capable of seeking information
  • Excellent communication skills
  • Accountable and punctual
  • Ability to lift up to 50lbs

 Experience

  • At least one year experience in retail, grocery, or service industry

 Benefits

  • Store Discount after 90-day probation period is complete
  • Paid Sick and Safe Time
  • Paid Vacation Time (full-time employment)

HOW TO APPLY
If you’d like to be part of a growing team, mission, and company, please email your resume to work@apublicshop.com with your availability. We respond to all applicants.

We look forward to meeting you!

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PUBLIC is a neighborhood shop offering sustainable alternatives to single-use plastic goods and non-toxic refills for cleaning, laundry, personal care, and skin care.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.

COVID-19 Considerations

  • Our staff is fully vaccinated.
  • All customers and staff must be masked, curbside pick-up available, frequent cleaning and sanitizing.

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